Missing packages are never fun and we apologize that it hasn’t arrived yet!
We recommend checking your tracking info to see the status of your shipment (that tracking info should be in the shipping email you received and you can email us if you can't find it). We have noticed that some shippers will mark or scan packages as delivered but won't actually deliver them until a few days later.
If you still have not received your package by 10 business days after the shipment date, please email firstname.lastname@example.org and we will resolve the issue as quickly as possible. For more information about our replacement policy, click here.
Just a quick note: It usually takes 3-5 business days after the order ships for it to arrive.